Ross Associates “us” or “we”) understands that your privacy is important to our clients. Ross Associates is committed to respecting your privacy and protecting your personally-identifiable information, being any information that is capable of identifying you as an individual person, as you use this site. The scope of Ross Associates’ commitment to information privacy is described in this Privacy Policy. By submitting personally-identifiable information, you consent to Ross Associates’ use of such information as described herein. Please see our terms of use for more information about our on-line terms and policies in general.

What personally-identifiable information is collected?

Ross Associates collects personally-identifiable information on certain areas of the site when users register for, register for our newsletter and alerts, sign up for conferences and events, and participate in user posting areas (such as bulletin boards, discussion forums and surveys). The personally-identifiable information collected may consist of information that you provide, such as your name, mailing address, e-mail address, telephone number, fax number, and background information required to apply for a job. For recruiting purposes, the information collected may include other personally-identifiable information that you include on your resume and information that you submit as part of your application. In addition, Ross Associates collects certain information that you do not visibly enter, such as your IP address, browsing pattern on the site, click stream data, HTTP protocol elements, and the status of cookies placed on your computer by Ross Associates.

How may Ross Associates use my personally-identifiable information?

Ross Associates may use your personally-identifiable information to fulfill your requests for information, process your requests to participate in conferences and events, evaluate any job applications, for its own internal recruiting purposes, distribute newsletters and alerts to you, and for such other purposes as you may initiate or request. We may keep any of your personally-identifiable information on file and use it to contact you.

How are cookies used?

Cookies are small packets of information that are stored by your web browser. They are put on your web browser by the websites that you visit. These packets of information do not contain personal information about you but they do allow us
to know if you visit the same website more than once or if you visit related websites. The laws in many European Union countries require you to provide a form of consent before cookies are placed on your web browser unless the cookie is necessary for the website to work. There is no agreed upon standard for how companies comply with these laws. We do the following:

  • We only use cookies where they are necessary for our services or where you have provided your express or implied consent.
  • We respect your wishes, and you can inspect, delete, or block any cookies used by us by selecting the appropriate control in your web browser.
  • We support technologies that have been developed and are being developed for your web browser that allows you to be more selective about the cookies that your web browser will accept.

Standard Definitions:

  • “First Party” Cookie – A cookie placed by this Website
  • “Third Party” Cookie – A cookie placed by another domain
  • “Permanent” Cookie – The cookie is permanently stored on your device
  • “Temporary” Cookie – The cookie is stored for a defined period on your device (e.g. six months)
  • “Session” Cookie – The cookie is temporarily stored in your web browser’s memory
  • Implied Consent – You are deemed to have given your consent by continuing to use this website after having had this privacy policy made available to you
  • Explicit Consent – You specifically agree to the use of cookies after having had this privacy policy made available to you
  • “Strictly Necessary” Cookies – These cookies are required so the website can function. No consent is required.

At Ross Associates, we don’t seek to collect your personal information, and, where we do collect it, we strive to maintain anonymity of your personal information as soon as practicable.

Mobile Applications

In connection with applications that we make available for mobile devices, Ross Associates may use third-party services to track and analyze non-personally identifiable user activity in order to fix errors, monitor usage, and improve the performance of the applications. In addition, our mobile applications may include integration with various social-networking sites, including Facebook, Google+, LinkedIn, and Twitter. If you enable and use these features within an application, the extent to which your activities and information are governed by the relevant user agreement you have in place with such a third party.

Newsletters and Alerts

By registering for recurring Ross Associates newsletters or alerts, you agree to receive on occasion other correspondence from Ross Associates related to the subscribed newsletters and other Ross Associates news and information that you consented to receive during registration. This type of information is shared externally only in anonymous, aggregated form for generalized user analysis or to enable third party agents to send e-mails to you on our behalf. You will be contacted by e-mail or otherwise only by Ross Associates or it agents. We ask for your e-mail address at registration. We will send e-mails to this address to confirm your registration, to provide newsletters or alerts and to contact you for any other reason consistent with our terms of business with you. If you sign up to receive any of our newsletters, alerts, or surveys, you may on occasion receive other correspondence from Ross Associates. Your e-mail address will not be shared with any third party other than an agent who has agreed to send e-mails on our behalf. The site also includes a feature that enables Ross Associates to send links to its content through e-mail at our users’ request. The e-mail address(es) that you supply in connection with this service will be used only to send the requested content. They will not be stored or reused for any purpose.

Is personally-identifiable information disclosed to third parties?

Ross Associates shall not intentionally disclose or transfer (and shall take reasonable steps to prevent the unauthorized or accidental disclosure of) your personally-identifiable information to third parties (i.e., persons or entities that are not affiliates of Ross Associates) without your consent, whether for such third parties’ Ross Associates marketing purposes or otherwise, except as follows. Ross Associates may provide access to your personally-identifiable information to third party vendors engaged by Ross Associates to provide services related to the site; provided that such vendors will first agree to maintain the strict confidentiality of such information and provide the same level of data security as provided by Ross Associates. Ross Associates may also be compelled to surrender personal user or customer information to legal authorities without express user consent if presented with a court subpoena or similar legal order, or as required or permitted by the laws, rules, and regulations of any applicable jurisdiction. Also, in the event of a violation of the Terms of Use of or any other terms on this site, including but not limited to a violation of any restrictions on use of materials provided in or through this site, Ross Associates may disclose personal user information to affected parties and legal authorities in furtherance of potential or on-going legal proceedings.


If you participate in a survey, all of our research results are reported as totals or in other aggregated form, and no information about you as an individual respondent is made public.

User forums

You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. Ross Associates is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the site.

Link to third-party sites

Ross Associates may provide links to third-party web sites or information as a service to our users. If you use these links, you will leave this site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Ross Associates of the third party, the third party web site, or the information contained therein, and Ross Associates shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.

How can I access, change, and/or delete information?

You may access, correct, update, and/or delete any personally-identifiable information that you submit to the site. You may also unsubscribe from mailing lists or any registrations on the site. To do so, please either follow instructions on the page of the site on which you have provided such information, subscribed or registered or contact us at the address provide at the bottom of this Privacy Policy.


Ross Associates has implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized Ross Associates personnel and select third party vendors are provided access to personally-identifiable information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, Ross Associates, however, cannot guarantee that unauthorized persons will not obtain access to your personally-identifiable information.

Trans-border hosting and transfer of information

Personally-identifiable information collected on the site may be transferred from time to time to Ross Associates offices or personnel, or to select third parties, located throughout the world, and the site may be viewed and hosted by Ross Associates or its vendors anywhere in the world, including countries that may not have the same data protection laws than what is found in your country of residence. By using the site and registering such information on it, you voluntarily consent to such trans-border transfer and hosting of such information.

Data Retention Policy

Ross Associates stores personally-identifiable information for various purposes as notified to you in this policy. For each of the following purposes, Ross Associates only retains the personally-identifiable information for so long as it is serving its notified purpose. Indefinitely – Any personally-identifiable information will be retained for contacting purposes only. More specifically, Ross Associates retains personally-identifiable information for: Retain contact details Indefinitely – Once registered, the user
for distribution of will continue to receive Ross Associates
Ross Associates Newsletter Newsletters and alerts unless they ask
and Alerts to no longer receive delivery of email or
the periodical. Retain contact details Indefinitely – Any personally-identifiable
for submitted customer information submitted as part of an
service comments Retain contact details Indefinitely – Any personally-identifiable
for submitted information is either published with the
comments article or stored with the article.



Ross Associates understands the importance of protecting children’s privacy, especially in an on-line environment. The site is not designed for or directed at children 13 years of age or younger, and Ross Associates will not intentionally collect or maintain information about anyone under this age.

Consent; changes to privacy policy

By using the site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the site. We reserve the right to make changes to this Privacy Policy from time
to time. We will alert you to any such changes by updating this Privacy Policy. This Privacy Policy was last updated on May 30, 2014.

Contact our privacy department

If you have any questions about our Privacy Policy or if you require any assistance in navigating or reading the materials on this site or any other Ross Associates sites, please send us an email at

-Ross Associates Management


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